The work you do by hand isn't your business

Invoices to key in, quotes to chase, appointments to confirm, the same reply for the umpteenth time. It's running your business, and it eats your time. Pimia doesn't ask you to learn anything new: it puts that repetitive work on autopilot, with a professional who answers for it. Here's how, from start to finish.

Your operations desk Your Pim

Your admin

InvoicingCustomersCalendar

Supplier invoices

12 recorded today

Quote #2284

follow-up sent

Daily till close

ready to review

Review

Before

  • An afternoon a month typing in supplier invoices.
  • Quotes that go cold because nobody follows up.
  • Clients who don't show up and gaps left unfilled.

After

  • Invoices are recorded the day they arrive; you approve a list.
  • Every quote chases itself; you win back work that used to slip away.
  • The reminder goes out on its own, the client confirms and the diary stays up to date.

Your business already has a working desk

Where you keep your invoicing, your customers and your calendar there's an operations desk: the place your business runs from every day. Today you sit at that desk alone, doing it all by hand. Pimia's idea is simple: that you're not alone. That at that same desk you have someone to hand the usual tasks to, and someone to review the result with once it's done.

You delegate to your Pim; you just review

Your Pim is the copilot that sits at that desk with you. You hand it a task the way you'd hand it to someone on your team —«bring in the supplier invoices», «close out the day's till»— and it does it. You operate nothing: you ask, and when the work is done you have it in front of you to approve.

You hand it over

You ask for what you need, in your own words, like asking a teammate.

Your Pim does it

The work gets done inside your Pim, without you operating anything.

You approve

The result comes back to your desk for your sign-off. Work only moves with you.

That's the full loop: you delegate from your desk, your Pim resolves it, you give the sign-off. And what your Pim can do doesn't come out of the box: you choose it, task by task.

Every task you delegate is an automation from the catalog

Your Pim doesn't know how to do everything out of the box: each thing it learns is an automation you choose from the catalog. An automation is one concrete task of your business —recording invoices, chasing quotes, confirming appointments— solved end to end. You search by what you want to stop doing, see what each one does with examples before paying anything, and the one you hire becomes available at your desk. That's why the catalog is your way in.

And when a whole sector gets solved at once —the entire running of your kind of business as a single structure— that's a solution, built by the company that knows the trade and the integrator that automates it.

Who sets it up: an integrator who answers for it

No automation plugs itself in. When you hire one, an order is created for a professional integrator —with a name and a public track record— who connects it to your business with your permissions, tests it against your own Pim and leaves it running. It's the same person who maintains it month to month and whom you write to if you need anything. The marketplace exists for that: matching what you need done with whoever knows how to build and operate it.

Two distinct backstops: the seal and the guarantee

The seal is the platform's

An installation isn't sealed until it passes its checks —including that it has exactly the permissions and tools it needs—, and anything that touches your invoicing and tax matters is held until your approval where the law requires it (VeriFactu). It's a real control, not a badge.

The guarantee is the integrator's

Every automation is hired with measurable success criteria and a trial period. If it doesn't meet what was agreed, you get your money back. One seals the installation; the other answers for the service.

Billing is handled by Pimia, which pays out to whoever it's due, so you get a single invoice and a single point of contact.

Where the automations come from

The catalog doesn't fill up at random. Pimia Capture observes the repetitive work of the day to day and detects which tasks get done over and over by hand: that's the next automation worth building. From that signal, an integrator builds with Pimia Skill Creator what your Pim needs to run it, tests it in an isolated environment and publishes it. That way the catalog grows close to what real businesses need, not to what anyone happens to think up.

Capture observes

sees what you repeat by hand

Skill Creator builds

what your Pim needs

It's published

with review and seal

Your Pim runs it

at your desk

If you build and operate automations

If you're a consultant or integrator, this is your side of the desk. You build automations with the platform's tools, publish them with its backing and its seal, and operate your client portfolio with recurring revenue: your share of every monthly fee plus your services 100% yours. The platform bills and pays out; you handle the work and the relationship.

How integrators earn

Start with the task that annoys you most

You don't need to change how you work or transform your business all at once. Pick the task that weighs on you most, hire it with a guarantee and decide with the work already done in front of you.

How payouts and billing work