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Reviews answered, in time and in tone

Pim alerts you to every new review and leaves a draft reply —grateful or resolving— so you protect your reputation without keeping watch.

Prepares drafts Platform sealControl level T1 5 · 1 review

Leaves the work ready; you approve before anything goes out.

reviewsreputationcustomer supportreplies

Before

Reviews pile up unanswered, and the bad one gets a late, grudging reply.

After

Every review arrives with its draft reply ready; you check the tone and publish.

What it does for you

  • Alerts you to every new review as soon as it's posted.
  • Drafts a reply that matches the review's tone.
  • Flags negative reviews so you handle them first.
  • Keeps a record of published replies.

See it before you subscribe

This is the plan it would follow in your business, step by step, with sample data. It runs nothing: it's the showcase. Notice where it stops to ask your permission.

  1. 1

    Detects the new review

    Third party
  2. 2

    Classifies the tone (positive, neutral, negative)

    Pimia · seal
  3. 3

    Drafts the reply

    Pimia · seal

    The reply is published only with your sign-off.

  4. 4

    Prioritises the negative ones

    Pimia · seal

Who answers for what

Pimia plane — the seal covers

  • Reply writing
  • Prioritisation

The platform guarantees this part won't break your invoicing or anything tax-related.

Third-party services — shared responsibility

  • Public profile / reviews: read and publish replies where you authorise it

You grant the third-party permissions and your integrator wires them. The seal does not cover them.

Guarantee: 14-day trial with criteria in writing

This is what it has to deliver. If it doesn't during the trial, your monthly fee is refunded. The criteria are measured in your Pim, not in promises.

  • No review goes more than 48h without a draft.
  • Negative reviews are always marked as priority.

Who operates it

Pimia Integraciones

3 active installations · 0 guarantees honoured

View profile →

Questions about your specific case?

Ask whoever installs and maintains it directly — no commitment and before paying anything.

What other businesses say

5 average · 1 review from customers with the automation installed

Marta V. · Restaurante (Donostia)

hace 1 semana

Respondo todas las reseñas en el día y sin pelearme con las palabras. Da otra imagen.

More in Notices & replies

The usual questions, answered

Pim drafts the reply to repeated messages —hours, prices, availability— in your tone, so you only review and send.